Random Thoughts

My 3 year old son has just joined a new school and I was invited by the school management for the first observation day, where I got a chance to watch a typical day at school for my little one. I was very fascinated to see my son and other children doing things their own way and exploring it at their own pace and interest. Also the teacher was ensuring that a child completes any activity it picks up before starting the next one.

At work the next day, I realised that we have forgotten both these basic lessons as adults:

Attend any group meeting for brainstorming and you will understand what I am talking about. The ideas that are picked up are generally from the ones who are very loud and can get others in the group to support him/her. A different school of thought generally gets dropped since it not popular and others could not understand it (even if it is promising!!)

Multi-tasking is an activity we all pride ourselves on as adults. But sometimes we get so caught up with trying to juggle so many items that we just do it by extinguishing one fire after another without getting the time to pause and think if we can do it better. Employees are measured at work by their ability to multi-task.

And thus we find that innovation takes a back seat and running the business (even if it is done inefficiently) is the main aim which is rewarded.

Before you think I am being idealistic and we have no choice but to accept this reality, think of these alternative ideas:

1. All brainstorming or identifying new ideas occur online through a platform where identities are not disclosed and any kind of bias is not encouraged. This ensures that ideas are judged only on the basis of their relative merits in an unbiased manner.


2. Identity couple of senior people in the organisation (who knows the organisation processes inside out) and free them from all regular business as usual activities and only encourage them to think of new and better way of doing things. Specifically they should be asked to focus on ensuring that they touch processes, which make it simpler for the end customer. Also they should not be scared of suggesting major changes as long as it achieves its end goals.

Run with this for a quarter or two and you will be surprised at the results.

Innovation needs time and dedicated focus. All of us actually don’t realise how much of our regular time is taken up by “business as usual” activity leaving us with no time to innovate. So we end up just paying lip service to innovation.

Eliminating bias and creating a transparent way of judging innovation and new ideas will go a long way in building the innovative culture within an organisation and helping to promote the best ideas.

A small step, maybe, but definitely in the right direction!!!